Privacy Policy

Privacy policy

Who we are

Find a Proofreader is a directory website for proofreaders, editors and other freelancers working with words. Our website address is: https://findaproofreader.com. Find a Proofreader is a working name of Full Media Ltd, a company registered in England and Wales, company registration number 07800404. VAT number GB 255 6956 62.

What personal data we collect and why

Comments

When visitors leave comments or reviews on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

Our site uses the following cookies:

  • Google Analytics cookies – these are set for monitoring and tracking visitors’ behaviour on the site.
  • Jetpack cookies – used for analytical purposes. For full details visit the Automattic website: https://automattic.com/cookies
  • WordPress logged-in cookies – these are used by WordPress to authenticate logged-in visitors, password authentication and user verification.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you’re an advertiser

We don’t share your data with third parties in a way as to reveal any of your personal information like email, name, etc. However, some data is transferred and/or stored with third-party services we use, like cloud-based services and payment processors. This is done as a way to provide you with a better overall service and user experience.

Here are the services we use to make our own service better for you:

  • PayPal – we use Paypal as one of our payment processor. During checkout, a client will provide login information and credit card info. This information is processed directly within this gateway payment and we do not save it on our sites. Review their privacy policy here: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
  • Stripe – we use Stripe as one of our payment processor. During checkout, a client will provide credit card info. These are all stored in the Stripe site. Review their privacy policy here: https://stripe.com/gb/privacy

We share your personal information that appears on your invoices (e.g. name, physical address, email address) with our cloud-based accounts package, Kashflow. You can review their privacy policy here: https://www.kashflow.com/privacy-policy.

If you’re a customer

Contacting our advertisers

If you visit our site and wish to contact an advertiser who is listed on the website, you will be required to fill out a contact form. Name and email address are required while a contact number is optional. This personal data will be received by the advertiser to their registered email address. As stated in Section 11 of our Terms and Conditions, Full Media Ltd has neither control over, nor involvement in, any listed business and accepts no responsibility for any actions taken, or any goods or services provided, by any listed business. As this also applies to use of your personal data, we advise you to read the privacy policy of any advertiser you engage with on this website.

Using the Get a Quote form

If you would like to get quotes from several advertisers at once, you can fill out our Get a Quote form. This form is designed to protect your personal information. To verify that you are not a spammer or bot, and in order for the form to function, you must include your email address and project description when you fill out this form. Providing further personal details (your name, telephone number, and any file you wish to attach) are optional. Your email address will NOT be revealed to all our advertisers. Only when you respond to individual quotes will the relevant advertiser see your email address.

As stated in Section 11 of our Terms and Conditions, Full Media Ltd has neither control over, nor involvement in, any listed business and accepts no responsibility for any actions taken, or any goods or services provided, by any listed business. As this also applies to use of your personal data, we advise you to read the privacy policy of any advertiser you engage with on this website.

Analytics

We use Google Analytics to provide you with more personalised service when visiting other websites.

We also use the Jetpack plugin by Automattic which tracks visitors for analytical purposes and to enhance users’ experience. For full details on Jetpack please visit https://jetpack.com/support/cookies/.

You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.

To opt out of Google’s cookies please visit http://tools.google.com/dlpage/gaoptout or for any other marketing cookies – http://www.networkadvertising.org/choices/ or visit www.allaboutcookies.org.

If you have any further questions about cookies then please contact us at theoffice@findaproofreader.com.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you create a user account, you will be asked to provide a username, your email and password. If you create a listing, you will be required to include various details about your business. You do not have to include your full physical address. You can close the account at any time by logging into your dashboard or you can contact us at theoffice@findaproofreader.com and we will do it as soon as possible.

Additional information

How we protect your data

Our website has a valid SSL certificate which means it is run on a secure https network. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorisation.

We update our software including WordPress version, WordPress plugins and theme regularly to ensure that the website remains as secure against virus and hacking threats as possible.

What data breach procedures we have in place

In case of a data breach, we will immediately go through affected users and will attempt to reset passwords if needed after informing the user.

Further information

If you require further information regarding our privacy policy, please contact us at theoffice@findaproofreader.com.

This document was last updated on May 24, 2018.

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